Hosted Client?
If you're a hosted eBulkPlus user, you can find dedicated Hosted User Guidance following the link below.
eBulkPlus Help Hub
Find practical guides, application support and downloadable resources to help you manage DBS and other screening applications through the eBulkPlus platform. Whether you're submitting an application, checking candidate documents or managing applications on behalf of your organisation, you'll find the guidance you need below.
Find the guidance you need
Find the guidance and resources you need to use eBulkPlus confidently, from managing DBS applications to accessing support for hosted services.
Whether you're an ID Checker, Applicant Manager or Primary Applicant Manager, you'll find practical step-by-step guidance to help you complete the right actions in the platform.
DBS Application Guidance
Access guidance for applicants, ID checkers and application managers completing DBS checks through eBulkPlus. Use the quick links to jump to what you need, or scroll on below.
Standard & Enhanced DBS
Everything you need to support Standard and Enhanced DBS applications.
Acceptable ID
Check which identity documents can be used as part of a Standard or Enhanced DBS application.
Applicant Guidance
Step-by-step guidance for applicants completing their DBS application.
ID Checker Guide
Guidance for anyone responsible for reviewing and verifying an applicant's identity documents.
Applicant Manager Guide
Support for Applicant Managers managing DBS applications through eBulkPlus.
Primary Applicant Manager Guide
Guidance for Primary Applicant Managers responsible for overseeing applications and users within eBulkPlus.
Basic DBS
Guidance for completing and managing Basic DBS applications through eBulkPlus.
Acceptable ID
Find out which identity documents can be accepted for a Basic DBS application.
Applicant Guidance
Guidance for applicants completing a Basic DBS application.
ID Checker Guide
Step-by-step support for checking and verifying applicant identity documents.
Applicant Manager Guide
Guidance for managing Basic DBS applications within eBulkPlus.
Primary Applicant Manager Guide
Support for Primary Applicant Managers overseeing Basic DBS applications and platform users.
Right to Work & Media Check guidance
Supporting candidates completing additional checks through eBulkPlus.
Right to Work
Guidance for applicants completing a Right to Work check.
Media Checks
Guidance for applicants completing a Media Check.
Basic Disclosure Scotland
Guidance for applicants and teams completing Basic Disclosure Scotland applications.
Acceptable ID
Check which identity documents can be used for a Basic Disclosure Scotland application.
Applicant Guidance
Step-by-step guidance for applicants completing their application.
ID Checker Guide
Guidance for checking and verifying applicant identity documents.
Applicant Manager Guide
Support for managing Basic Disclosure Scotland applications through eBulkPlus.
Primary Applicant Manager Guide
Guidance for Primary Applicant Managers overseeing applications and users.
Guidance for Nurseries
If you manage screening for a nursery or early years organisation, use the dedicated guidance below to support your applicants and internal teams.
DBS Applicant guidance
Guidance for nursery applicants completing their DBS application.
DBS Applicant Manager guide
Support for managing nursery DBS applications through eBulkPlus.
DBS ID Checker guide
Guidance for verifying applicant identity documents.
Right to Work Applicant guidance
Guidance for nursery applicants completing their Right to Work check.
DBS Primary Applicant Manager guide
Support for Primary Applicant Managers overseeing nursery applications and platform users.
Media Check Applicant guidance
Guidance for applicants completing a Media Check.
Watch Now: A Guide to the Criminality Check Submission Process
Our application process guide explains the key stages of submitting and managing a criminality check through eBulkPlus, from starting an application through to completion.
Frequently Asked Questions
Who is the eBulkPlus Help Hub for?
This hub is designed for Security Watchdog clients and their teams using eBulkPlus, including applicants, ID Checkers, Applicant Managers and Primary Applicant Managers.
Which guide should I use?
Choose the section for the type of check you are completing, then select the guide that matches your role.
Applicants should use the Applicant guide.
People checking identity documentation should use the ID Checker guide.
Users responsible for administering applications should use the Applicant Manager guide.
Users overseeing platform access and application management should use the Primary Applicant Manager guide.
What identification documents can applicants use?
The documents that can be accepted depend on the check being completed. Use the relevant Acceptable ID guidance above before checking or submitting documentation.
What if I need help with an application?
If you can't find the answer you need in the guidance above, our team is here to help. Have any relevant application or organisation details to hand when you contact us so we can support you as efficiently as possible.
Still need support?
If you can't find what you're looking for, contact the Security Watchdog team and we'll help point you in the right direction.