How To Login and Submit Your DBS Application

Access this step-by-step walkthrough for candidates to successfully log in and submit their DBS application.

How to Self-Register and Start your Application

This guide provides a straightforward process for candidates to self-register and start their application.

How to Login and Submit Your Right to Work Application

Access this step-by-step walkthrough for candidates to successfully log in and submit their Digital Right to Work check.

How To Set Your Password and Login

A quick guide to setting up your password and logging into the Matrix Screening platform.

How To Add a New Organisation

A step-by-step process for adding a new organisation to the Matrix Screening platform.

How To Add Groups Within an Organisation

A step-by-step guide on how to add groups within an organisation, making it essential for users looking to segregate data or billing within an organisation.

How To Configure Preset Job Roles for Organisations

Easily configure preset job roles within an organisation, so users can efficiently manage and assign roles.

How to Add a New User

Add new users to the Matrix Screening platform.

How to Add and Remove Additional Organisations to a User Account

This guide provides a straightforward process for managing user access to multiple organisations.

How To Amend Default Admin Fees for Organisations

Read how Registered Bodies can amend default admin fees, allowing users to easily adjust their default service costs.

How to Create & Amend Default Job Roles

This guide provides a straightforward process for creating and modifying default job roles within the Matrix Screening Admin Hub.

How To Edit Default Comms Templates

Edit default communication templates, and ensure that your messaging aligns with your brand's voice and style.

How To Add a System Banner

Make the platform your own! Add a system banner in the Matrix Screening platform.

How To Amend Branding & Colours

Update your branding and colours in the Matrix Screening platform, ensuring your branding remains consistent throughout.

How To View DBS Integration Transfer Logs

Access and view DBS Transfer Logs, an essential for users needing to manage or review screening data efficiently.

How to View and Download Reports via SiSense

This guide provides a straightforward process for viewing and downloading reports, ensuring users can efficiently access and analyse important data.

How To Invite Candidates to Submit Their Application

Invite candidates to submit their applications, and ensure a smooth and efficient recruitment experience.

How to Send a Generic URL to Candidates

This guide provides a straightforward method for sending a generic URL to candidates outside of the platform, allowing you to invite individuals to register and submit their application.

How To Edit an Application

Gain insights on editing application details, ensuring accuracy in candidate information

How To Approve an Application

An easy process for approving applications in Matrix Screening, ensuring that users can efficiently navigate the approval workflow.

How To Complete the ID Check on a DBS Application

An easy-to-follow process for completing the ID check on a DBS application, ensuring that users can navigate the system efficiently and accurately.

How To Complete Section Y on a Standard/Enhanced DBS Application

Completing Section Y on a Standard or Enhanced application has never been easier.

How To Add a Note on an Application

Quickly add notes to application records and ensure that important changes and updates are documented efficiently.

How to View The Audit History of an Application

A straightforward guide for accessing the audit history of an application, ensuring users can easily track changes and updates.

How to Flag a Query on an Application

This guide provides a step-by-step process for flagging and resolving queries within an application.

How to Countersign an Application

This guide provides a step-by-step process for countersigning an application.

How to Withdraw an Application

This guide provides a straightforward, step-by-step process for withdrawing an application.

How to Track Progress of Standard/Enhanced DBS Applications

This guide provides essential insights on effectively tracking the progress of Standard and Enhanced DBS applications.

How to View Completed Results and Download PDF Snapshots

This guide provides a straightforward process for accessing and downloading completed results from the Matrix Screening Dashboard.

How To Download Candidate's Data to XML

A quick and easy walk-through on the process for downloading candidate data in XML format.

How to Send a Digital ID Check Invitation after an Application has been Created

Learn how to initiate and send a digital identity verification request to a candidate through the Matrix Screening portal.

How to Monitor and Manage Applications with a Pending Digital Check

Learn how to manage and resend pending digital identity checks within the Matrix platform.

How to View and Download Digital Identity/RTW Results

Follow this guide to navigate the Matrix Screening portal and access digital check results.

How to View Completed Right to Work Results and Download PDF Reports

This guide provides a straightforward process for accessing and downloading completed Right to Work results from the Matrix Screening Dashboard.

How To Login and Submit Your DBS Application

How to Self-Register and Start your Application

How to Login and Submit Your Right to Work Application

How To Set Your Password and Login

How To Add a New Organisation

How To Add Groups Within an Organisation

How To Configure Preset Job Roles for Organisations

How to Add a New User

How to Add and Remove Additional Organisations to a User Account

How To Amend Default Admin Fees for Organisations

How to Create & Amend Default Job Roles

How To Edit Default Comms Templates

How To Add a System Banner

How To Amend Branding & Colours

How To View Standard/ Enhanced DBS Integration Transfer Logs

How to View and Download Reports via SiSense

How To Invite Candidates to Submit Their Application

How to Send a Generic URL to Candidates

How To Edit an Application

How To Approve an Application

How To Complete the ID Check on a DBS Application

How To Complete Section Y on a Standard/Enhanced DBS Application

How To Add a Note on an Application

How to View The Audit History of an Application

How to Flag a Query on an Application

How to Countersign an Application

How to Withdraw an Application

How to Track Progress of Standard/Enhanced DBS Applications

How to View Completed DBS Results and Download PDF Snapshots

How To Download Candidate's Data to XML

How to Send a Digital ID Check Invitation after an Application has been Created

How to Monitor and Manage Applications with a Pending Digital Check

How to View and Download Digital Identity/RTW Results

How to View Completed Right to Work Results and Download PDF Reports